Questions we hear
most often

SmartSync is a modular enterprise management SaaS platform for schools, retail businesses, and multi-branch organizations — combining school administration, POS, inventory, employee management, and organization admin in one secure system. We also deliver custom websites, e-commerce stores, web applications, ERP and CRM solutions, mobile apps, IT consultations, and Starlink connectivity services.

Yes. SmartSync uses a subscription model — organizations subscribe only to the modules they need. You can add or remove module subscriptions as your needs evolve.

Yes. Visit demo.smartsync.work to explore the platform in a live environment. No credit card required. For a dedicated trial or sales enquiry, call +263 77 529 8300 / +263 77 938 9638 or email [email protected] / [email protected].

SmartSync uses Keycloak for Single Sign-On (SSO), supporting OAuth2 and JWT-based secure sessions. Each organization operates in an isolated realm with role-based access at the module and feature level.

Yes. Beyond the SmartSync platform, we provide website and software solutions including e-commerce, web-based applications, ERP, CRM, mobile apps, technology consultations, and Starlink installation and support. Contact us to discuss your project.

Yes. SmartSync Point of Sale includes ZIMRA fiscalisation integrated into the sales flow — so receipts and tax reporting stay compliant. Cashiers use the mobile POS app; managers run the web-based back office for products, inventory, reports, and configuration.

Yes. Branches are first-class entities with branch-scoped data, users, inventory, and reporting. Multi-currency configuration and exchange rate management are included in platform settings.